Welcome to Choco Global. At Choco Global, we prioritize protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website and services. Please read this policy carefully to understand how we handle your personal information.

1. Information We Collect

When you interact with our website or services, we may collect personal information necessary to enhance your experience and provide better services. The types of information we collect include:

• Personal Information: Such as name, email address, contact number, and any information provided through our forms.
• Business Information: Including business name, industry, and other details provided to help us tailor our services to your needs.
• Usage Data: Information about how you use our website, including IP addresses, browser types, pages viewed, and the time spent on our site. This data helps us understand how to improve our user experience.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to improve and analyze our services.

2. How We Use Your Information

Choco Global uses your personal data for various purposes, such as:

• Providing Services: To communicate with you about our services, respond to inquiries, and process transactions.
• Improving User Experience: To analyze and understand user behavior on our website, allowing us to enhance our services and website functionality.
• Marketing Communications: If you have consented, we may send you updates, newsletters, and offers related to our services. You can opt out of these communications at any time.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests that require us to use or disclose your personal information.

3. How We Share Your Information

We respect your privacy, and we will not share your information with third parties except in the following situations:

• Service Providers: Trusted third-party providers who assist us in operating our website, conducting our business, and serving you. These providers only have access to the necessary information to perform their services.
• Legal Requirements: If required by law, we may disclose your information to comply with a legal obligation, enforce our policies, or protect Choco Global’s rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved third party as part of the transaction.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to access and request a copy of your personal information.
• Correction: If any of your information is inaccurate, you have the right to request correction.
• Deletion: You may request the deletion of your personal data, subject to certain exceptions.
• Objection: You can object to the processing of your information for certain purposes.
• Opt-out: You may opt out of marketing communications by following the unsubscribe instructions in any email you receive from us.

Please contact us at contact@chocoglobal.com to exercise these rights.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee its absolute security.

6. Cookies Policy

Our website uses cookies to enhance your browsing experience. Cookies allow us to recognize your device and store preferences for future visits. You may adjust your browser settings to decline cookies if you prefer; however, this may affect the functionality of our site.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that Choco Global is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any site you visit.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this page periodically to stay informed about how we are protecting your information.